Cancellation and Refund Policy
1. Introduction
At Yurik Technologies, we strive to provide the best possible service to our customers. This Cancellation and Refund Policy outlines the terms and conditions regarding cancellations and refunds for our IT services and SaaS platform.
2. Cancellation Policy
If you wish to cancel your subscription or service, please contact us as soon as possible. The following terms apply to cancellations:
- For IT Services: Cancellations must be requested in writing at least 30 days before the end of the current billing cycle. Any services rendered prior to the cancellation date will be billed accordingly.
- For SaaS Platform: Subscriptions can be canceled at any time. However, the cancellation will take effect at the end of the current billing period, and you will not be charged for the subsequent period.
3. Refund Policy
Refunds are processed based on the following terms:
- For IT Services: If you are not satisfied with our services, you may request a refund within the first 30 days of service. Refunds will be prorated based on the services rendered up to the date of the refund request.
- For SaaS Platform: Refunds are not provided for subscription fees already paid. However, if there are any technical issues or service disruptions, we will evaluate the situation on a case-by-case basis and may offer a credit or extension of service.
4. How to Request a Cancellation or Refund
To request a cancellation or refund, please contact our support team through the following channels:
Please provide your account details, the reason for the cancellation or refund request, and any relevant documentation or evidence to support your claim.
5. Processing Time
All cancellation and refund requests will be reviewed and processed within 7-10 business days. You will be notified of the outcome via email or phone.
6. Changes to This Policy
Yurik Technologies reserves the right to modify this Cancellation and Refund Policy at any time. Any changes will be updated on this page, and it is your responsibility to review this policy periodically.
7. Contact Us
If you have any questions or concerns about our Cancellation and Refund Policy, please contact us at: